Shipping
Shipping
We aim to deliver your order as quickly and accurately as possible. This document provides all information regarding our shipping and delivery policy.
Processing Time
Orders are processed within 1 to 3 working days. Once your order has been dispatched, you will receive an email containing the tracking details.
Delivery Time
The average delivery time is 3 to 7 working days, depending on your location. Please note that delivery may be delayed during busy periods or due to customs procedures.
Shipping Method and Origin
All orders are shipped directly from our supplier in China. As a result, customs fees may apply depending on the destination country.
Shipping Costs
Shipping costs are displayed at checkout. These costs depend on the weight, destination, and selected shipping method.
Responsibility During Shipment
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Once the tracking information indicates that the parcel has been delivered, responsibility lies with the customer.
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Please check your address carefully; any errors must be reported within 24 hours of placing the order.
For any questions regarding shipping, you can contact us at info@roseandclara.com.